Uber One can be a useful subscription for discounts and member perks, but it only makes sense if you’re actively using it. If you’ve decided to stop paying for it, the main thing to know is where you started the subscription: inside Uber (direct billing) or through Apple App Store / Google Play. Cancellation must usually happen in the same place you subscribed.
Before you cancel: quick checklist
- Check your renewal date so you know when charges stop.
- Use remaining benefits (discounts, delivery perks) until the end of the billing period if your plan stays active through renewal.
- Confirm the account: Uber One is tied to the Uber account that subscribed—make sure you’re logged into the correct one.
How to cancel Uber One in the Uber app (most common)
- Open the Uber app and sign in.
- Tap Account (or your profile icon).
- Find and open Uber One (sometimes shown as “Membership” or “Uber One membership”).
- Tap Manage membership (wording may vary).
- Select Cancel membership and follow the prompts to confirm.
What happens next: in many cases, you’ll keep benefits until the end of the current billing cycle, and the subscription won’t renew. The app should show a confirmation state (for example, “cancels on [date]”).
How to cancel Uber One on the web (desktop/mobile browser)
- Go to Uber’s website and log in to your account.
- Open your Account or Membership settings.
- Locate Uber One and choose Manage.
- Click Cancel membership and confirm.
If you don’t see cancellation controls on the web, your subscription may be managed by Apple/Google billing (see below).
If you subscribed through Apple (App Store billing)
If you joined Uber One via iPhone/iPad and Apple handles payment, cancellation is done in iOS subscription settings.
- Open Settings on your iPhone.
- Tap your Apple ID (your name) → Subscriptions.
- Find Uber / Uber One.
- Tap Cancel Subscription and confirm.
Tip: After cancelling in iOS, the Uber app may still show membership status until it refreshes—check again after a few minutes, or sign out/in.
If you subscribed through Google Play (Android billing)
- Open the Google Play Store.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select Uber / Uber One.
- Tap Cancel subscription and follow the steps.
If you can’t find it in Google Play, you may have subscribed directly through Uber (cancel via the Uber app/web).
How to confirm Uber One is actually cancelled
- In the Uber app, return to Uber One and look for a cancellation date or a prompt to rejoin.
- Check your email for a cancellation confirmation or receipt history.
- Verify on your billing platform:
- Apple: Subscriptions should show an expiration date instead of “Renews”.
- Google Play: Subscriptions should show “Canceled” or an end date.
Refunds and charges: what to expect
Whether you get a refund depends on where you paid and the specific circumstances (for example, an accidental renewal, a billing error, or unused time). Common outcomes include:
- No prorated refund and benefits continue until the end of the paid period.
- Refund handled by Apple/Google if billing went through their stores.
- Support review required if you believe you were charged incorrectly.
If you’re seeking a refund, start with the platform that charged you: Apple/Google for in-app subscriptions, or Uber Support if you were billed directly by Uber.
Troubleshooting: can’t cancel or don’t see Uber One
- Wrong account: You may be logged into a different Uber account than the one that subscribed.
- Billing is external: If Apple/Google manages it, the Uber app may not display a cancel button.
- App is outdated: Update Uber to the latest version and try again.
- Subscription appears active after canceling: Wait a short time, refresh the app, then re-check the end date in the billing platform.
- Still stuck: Contact Uber Support from the app (Help/Support section) and include the email/phone tied to the membership and the last charge date.
After cancellation: set a reminder
If you’re canceling near the renewal date, set a reminder to verify that no further charges occur. Keep the confirmation email or a screenshot of the cancellation screen until you see the next billing cycle pass.