Keeping the mobile number linked to your Aadhaar up to date is essential for OTP-based verification, accessing online services, and receiving important notifications. This guide explains how to update an Aadhaar-linked mobile number online using the new Aadhaar app, what you’ll need before you start, what it costs, and what to do if something goes wrong.

Before you start: what you need

  • Your Aadhaar number (or a valid way to retrieve it if you’ve forgotten it).
  • Your new mobile number that you want to link to Aadhaar (must be active and able to receive OTP/SMS).
  • Identity verification readiness: depending on the app’s flow, you may be asked for OTP, face-based verification, or other checks supported by UIDAI.
  • Stable internet connection and an updated version of the official Aadhaar app.
  • A small fee: Aadhaar update requests typically carry a nominal charge; the app will show the exact amount before payment.

Step-by-step: update your Aadhaar-linked mobile number in the Aadhaar app

  1. Open the Aadhaar app and sign in or continue with Aadhaar-based access (as prompted).
  2. Go to the profile/update section (often labeled like “Update Aadhaar,” “Profile,” or “Aadhaar Services”).
  3. Select “Mobile number” (or “Update mobile”) from the list of editable fields.
  4. Enter your new mobile number carefully. Double-check digits—mistakes can lock you out of OTP flows later.
  5. Verify the request using the method offered in-app (commonly OTP-based validation and/or additional verification steps).
  6. Review details on the confirmation screen to ensure the new number is correct.
  7. Pay the update fee if prompted. The app should show the payable amount and a receipt/transaction reference after successful payment.
  8. Submit the update request and note the Update Request Number (URN) or acknowledgement ID for tracking.

After submission: how to track status

  • In the app, open Update Status (or similar) and enter your URN/acknowledgement.
  • Save your acknowledgement/receipt until the update reflects across services.

Common issues and fixes

1) OTP not received on the new number

  • Check network/SMS inbox and ensure the phone can receive SMS.
  • Wait a few minutes and retry; avoid repeated rapid attempts.
  • If the app allows, switch verification method or try again later during off-peak hours.

2) Payment succeeded but request not created

  • Look for a transaction reference in the app or SMS.
  • Reopen the app and check pending requests or update history.
  • If there’s no URN, use the payment reference when raising a support request through official UIDAI channels.

3) Update is “in progress” for longer than expected

  • Status updates can take time depending on verification and processing queues.
  • Continue tracking with your URN; avoid submitting multiple duplicate requests unless instructed.

Best practices (to avoid lockouts later)

  • Keep the new number active for OTP-based authentication across services.
  • Store your URN until the change is fully completed.
  • Update dependent services (banking, DigiLocker, PAN-linked services, etc.) after Aadhaar reflects the new number, if required.

FAQ

Is it really possible to update the Aadhaar-linked mobile number online?

With the new Aadhaar app experience described in current reporting, the process is designed to be handled digitally through the app, subject to UIDAI-supported verification steps and eligibility.

How much does it cost?

Aadhaar updates generally involve a small fee. The app should display the exact charge at checkout before you confirm payment.

What if I no longer have access to my old Aadhaar-linked number?

If the app requires OTP to the old number for certain flows, you may need an alternate verification option supported in the app or to complete the update via an assisted/offline channel. Follow the app’s prompts and UIDAI guidance shown within the official service.